Technology at Arithma Technologies
At our center we are fully equipped and ready to run any process as per the client requirement as we have inbound & outbound call center technology, based in CHENNAI. We are working 24 x 7 x 365. Contact us today to resolve your issues!
Avaya IP Office 412 PBX, configured for 120 digital extensions 400 ports. Expandable to 400 ports (400 Seats Capacity)
Avaya Definite G3Si PBX/ ACD Multimedia IP Ready Business Communication Server, configured for 72 digital extensions and 24 analog extensions Avaya
Expert Agent Selection Routing Algorithm and 6408 D Agent terminals
Alcatel OMNI PCX configured with 120 Extensions.
Call Centre Technology Platform
MAP D Call Center Platform and LAN Gateway
BCMS Vu for reporting.
Avaya Velocity Voice Mail configured for 1000 Mails.
Plantronic’s Headsets
Technology at Arithma Technologies
- BANDWIDTH + IPLC
- BANDWIDTH – 4MB –BSNL,TATA,RELIANCE
- VOIP = VOIP + IPLC
- CONTENTION RATIO 1:1
- 2 E1 EACH = TOTAL 4 E1
- DIALER = NMS ADAPTIVE PREDICTIVE FROM AVAYA FOR IPLC ,SHELL DIALER & PARSEC FOR VOIP
- OS SERVER 2003
- OS ON DESKTOP XP PROFESSIONAL
- Dedicated 4 E1 pri from Reliance with 2 different paths,2 NY NGN & 2 LA NGN POPs
- Strong Inte
- Reliance Communications : 1 MB
- Tata Indicom – 1 MB
- rnet bandwidth of 4 mbps for Data from :
- BSNL 2 MB
International Private Leased Circuit (IPLC) from Reliance Communications
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